Office 365 Lead

About Us

Established in the year 2000 in the US, we have global offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities spread across the globe. We are an end-to-end solution provider in Banking & Financial Services, Telecom, Healthcare, Manufacturing & Energy verticals and have successfully delivered $1 billion worth of projects for more than 20 Fortune 500 companies.

Position Name

Office 365 Lead

Experience

7 - 11 years

Location

Bangalore

Shift Timings

Client Specific

Job Description

Designs and implements UCM, MS Teams and O365, strategies, optimizes workflows for efficiency, and mentors staff. 
IT services expected will be related to this area of operation involve the management, deployment, and support of technologies and systems that deal with audio and video content. These are:
 Video Conferencing Services:
•    Implementation and support of video conferencing platforms for virtual meetings and collaboration.
•    Integration with other collaboration tools and platforms.
Unified Communications:
•    Deployment and management of unified communication systems that integrate voice, video, messaging, and presence information.
•    Ensuring seamless communication across different channels.
Audio-Visual Integration:
•    Designing, installing, and maintaining audio-visual systems for conference rooms, auditoriums, and other spaces.
•    Integrating projectors, displays, sound systems, microphones, and control systems.
Webinars and Online Events:
•    Providing services for hosting webinars and online events, including platform selection, setup, and technical support.
•    Integrating registration systems and ensuring a smooth user experience.
Live Streaming Services:
•    Setting up and managing live streaming solutions for events, conferences, and other live broadcasts.
•    Ensuring reliable and high-quality streaming performance.
Digital Signage:
•    Implementing and managing digital signage solutions for displaying dynamic content in public spaces.
•    Content creation, scheduling, and monitoring.
Audio-Video Editing:
•    Providing editing services for recorded audio and video content.
•    Enhancing and optimizing content for various platforms.
Content Management Systems (CMS):
•    Implementing and managing CMS for organizing and distributing audio and video content. 
•    Ensuring proper storage, accessibility, and version control.
Network Infrastructure for Multimedia:
•    Designing and optimizing network infrastructure to support high-quality audio and video transmission.
•    Implementing Quality of Service (QoS) mechanisms for prioritizing multimedia traffic.
Security and Compliance:
•    Implementing security measures to protect audio and video content from unauthorized access.
•    Ensuring compliance with data protection regulations, especially when dealing with sensitive content.

User Training and Support
Remote Collaboration Solutions
User Account Management
Collaboration Platform Support
Video Conferencing Support
Document Collaboration: under O355 not Video
Integration with Other Tools
Mobile Device Support
Backup and Recovery
User Training and Onboarding
User Communication
Feedback Collection

Competencies

Key Skills

O365

Python

Microsoft SharePoint, OneDrive

Soft Skills

Strong communication skills

Qualification

Any Bachelor's/master's degree

Certifications